Terms of Service

Nena Couture Terms and Conditions

Please read these Terms and Conditions carefully before using this website. Your access to and use of this website is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who access or use this website.

By accessing or using this website, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access this website.

This website design (including all content, text, graphics, information, and other material that can be downloaded from the website) is either the property of Nena Couture or used with permission. They are protected by copyright and trademark laws and cannot be used either except as permitted in these Terms and Conditions or with the prior written consent by the owner of such materials.

You may not reproduce, publicly display, perform, distribute, or other use any such materials for public or commercial purposes. Doing so may violate various copyright laws, trademark laws, privacy laws, publicity laws, and other laws and regulations. Account and password confidentiality is the responsibility of the user.

Trademarks, trade names, service marks, and logos that are displayed or used on this website are registered/unregistered by either Nena Couture, its affiliates, subsidiaries, or by the respective third-party owners. Nothing contained in this website grants or implies, in any shape or form, any right or license to use such trademarks, trade names, service marks, or logos without Nena Couture’s written permission or the written permission of the third-party owner.

Creating or maintaining a link from this website to another website is prohibited except by prior written permission. Showing or running any portion of this website on another website is also prohibited except by prior written permission. Permitted links to this website must comply with applicable laws, regulations, and rules.

Occasionally, this website may contain links to other websites that are not controlled, operated, or owned by Nena Couture or its affiliates. These links are solely for your convenience, and if you do use these links, you will leave this website. Any content, information, or other materials found on these websites, we are not responsible for. We, as well as our affiliates, do not endorse, guarantee, or make any representations or warranties regarding these websites (including their accessible content, material, or other information). If you decide to access these links, you do so entirely at your own risk.

All content, features, specifications, products and their prices, and services depicted or described on this website are subject to, without notification, change. Weights, measurements, sizes, and similar descriptions are approximations and provided for only for your convenience. Nena Couture will make all reasonable efforts to accurately display and describe our products’ attributes and features. The color of our products that you see on your computer system may depend on how your computer systems process that information and not on what the color actually is.

The products and services shown on this website at any given time may not imply or warrant that these products will be available at any time, though Nena Couture will strive to be as accurate as possible as to the available products and services.

It is your responsibility to ascertain and obey all applicable international, federal, state, and local laws (including minimum age requirements) regarding the procession, use, and sale of any item purchased on this website. By placing an order, you acknowledge that these products ordered will be used only in a lawful manner.

Any order placed will be shipped to the purchaser’s designated address as long as that address complies with this website’s shipping restrictions. All purchases are pursuant to a shipping contract that states that any item purchased from this website carries a risk of loss and that it passes to you upon delivery of items to the carrier. Any claims filed with carriers for damaged and/or lost shipments are your responsibility.

You are prohibited from posting or transmitting any defamatory, libelous, unlawful, threatening, obscene, pornographic, or profane material or any such material that could give rise to or encourage conduct that would be considered a criminal act, a civil liability, or otherwise violate any law.

In addition to any legal or civil remedies, if we determine that you have violated or are likely to violate the foregoing prohibitions, we may take reasonable action such as, without limitation, the immediate removal from this website of the violating materials. We will fully cooperate with any law enforcement, subpoena, or court order requesting us to disclose the identity of anyone posting such materials.

Virtual gift cards can only be redeemed via purchases made on this website through a U.S. shipping site and are not redeemable for cash. Virtual gift cards cannot be redeemed via purchases made through international shipping. Please contact customer service at nena@nenacouture.com. Attention: Gift Cards. The unused balance will be placed in your virtual gift card account and is not transferable. If your order exceeds the virtual gift card amount, the balance must be paid via credit/debit card. We are not responsible for lost or stolen virtual gift cards.

Other than personally identifiable information, subject to our Privacy Policy, any information, suggestions, materials, ideas, techniques, questions, comments, or any other communication (including future methods) that you transmit or post on this website will be considered non-confidential and non-proprietary. Nena Couture, our affiliates, subsidiaries, and/or designees may use any of this information for any purpose whatsoever, including, without limitation, disclosure, broadcast, reproduction, transmission, development, manufacturing, and marketing in any manner for any and all purposes. Though not obligated, we may monitor this information.

We assume no liability related to any such information, whether or not under the laws of copyright, privacy, libel, obscenity, etc. Nena Couture retains the right to remove any such information that includes any material that we consider inappropriate or unacceptable.

We assume no responsibility, nor any liability, for any damages to, or viruses that may infect your computer, smartphone, other telecommunication equipment, or any other property caused by or arising from your access to, browsing, use of this website, or downloading materials from this website.

Neither Nena Couture nor any of its subsidiary companies or parent corporations or retail partners, nor any respective director, officer, shareholder, employee, agents, successors, assigns, nor any party involved in the creation, production, transmission of this website are not liable to any one or party for any incidental, indirect, consequential damages. This includes, without limitation, such damages resulting from lost profits, lost data or business interruption that arises out of the use, misuse, inability to use, or the results of this website, any links to this website, or any information, materials or services contained in any or all such websites; whether based on a contract, warranty, tort, or other legal theory and also whether you were advised or not of the possibility of such damages. The limitations of liability as stated above do not apply to the extent prohibited by law. Please refer to the local laws and statues for any such prohibitions.

These Terms and Conditions may be revised at any time and also from time to time during posting updates. Please review these Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by expressly designated legal terms and notices located on this website.

These Terms and Conditions supersede any other agreements between you and Nena Couture to the extent necessary to resolve any inconsistent or ambiguous matter. These Terms and Conditions will be governed by and construed in accordance with laws of the State of California, without giving effect to any principles of conflict of laws. A printed version of these Terms and Conditions shall be admissible in administrative or judicial proceedings based upon or relating to these Terms and Conditions to the same extent and governed by the same condition as other business documents and records that are originally generated and maintained in printed form.

In any claim or dispute relating to, or arising out of, any provision of the Terms and Conditions or the breach thereof by any good faith negotiations between the parties which cannot be resolved within thirty (30) days shall be resolved by a final, binding arbitration in the county of Los Angeles under the rules of the American Arbitration Association.

This arbitration shall be before a single arbitrator selected by the parties from a list provided by the American Arbitration Association. This list contains active or retired attorneys, law professors, or other such judicial officers with at least ten (10) years of arbitration experience in general commercial matters. The winning party can collect the reasonable costs (including arbitration fees, attorney’s fees, and other costs), reasonable expenses, and reasonable interest. The parties understand that by agreeing to this binding arbitration provision, both parties give up the right to a jury trial.

Where permitted under applicable law, both you and we agree that each may bring claims against the other only in each party’s individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both you and www agree, no arbitrator or judge may consolidate more than one person’s claims or otherwise preside over any form of representative or class proceeding.

You or we may suspend or terminate your use of this website at any time or any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to this termination. We reserve the right to change, discontinue, or suspend any or all the aspects of this website at any time without notice.

Promotional discounts shall apply, unless otherwise specified, only to full price items.

If you do not understand any of the foregoing Terms and Conditions or if you have any questions or comments, we invite you to contact us at nena@nenacouture.com, Attention: Terms and Conditions questions.